Returns & Exchanges

We want you to be completely satisfied with your Anastasia Beverly Hills purchase. If for any reason you are not happy with your order, we accept returns of unused or lightly used products within 30 days of the delivery date.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your return request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Products

Securely pack the items in their original packaging, ensuring all components are included, and attach the prepaid shipping label to the outside of the box.

4

Drop Off and Track

Drop off your package at the designated carrier location and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing